What should vendors avoid doing during the AAC device evaluation process?

During the AAC device evaluation process, it is crucial for vendors to maintain a professional and supportive environment. Criticizing other AAC systems can undermine trust with the users and their families. It may create a negative atmosphere that detracts from the purpose of the evaluation, which is to find the best match for the individual's communication needs. Instead, vendors should focus on showcasing their own system's benefits and how it can specifically meet the user's needs without disparaging competitors. This approach fosters a more constructive dialogue and allows for informed decision-making based on the unique features and advantages of the product in consideration.